I visited several dealerships to trade in my car and find a new one, I often faced uncomfortable and unprofessional encounters. While it's a common stereotype that salesmen can be overly aggressive. Not over here. I must say that my experience at Kelowna Toyota was unlike anything I've encountered, not just at a dealership, but…

Absolute 5 star experience in purchasing my 2021 Toyota Tacoma TRD Sport pickup truck from Product Advisor Steve Renaud. I live in Abbotsford but the experience and trip was more than worth it! Steve's outstanding phone and text communication over a few days before driving to Kelowna answered all my questions and gave me great…

As a customer of Kelowna Toyota, I’ve found the personal touch component from the Sales, Service, Parts and Support staff to be a cut above the rest. Special mention to Cary and Merak in Service, Aaron and Savanna at Reception, and Larry and Rick (two of the shuttle drivers). Great place to visit, and prices…

Purchased a Toyota Tacoma. From the start of the process (back in April) to when it finally arrived our sales guy Jonny Walker (great name) kept us informed and in the loop the entire time. From helping us decide which make/model we wanted and when it would arrive and keeping us updated on the way…

Purchasing my new Toyota RAV4 Prime was an awesome experience! From the very beginning, in January 2024, Steve Renaud was helpful, positive and willing to work with me. In what is definitely a seller’s market it was a fresh of breath air to be treated well (compared to the responses I received from Toyota dealers…